What is SFX?
 
What does SFX do?
Who can use SFX?
How can SFX help me?
How is SFX accessed?
Can I use SFX services from off campus?
What are the access options provided by SFX?
Will SFX get me to all the electronic journals that the University of Georgia subscribes to?
What is the technology behind SFX?
 
 
  Troubleshooting
 
Why is the full text option not available via an SFX link when the library catalog has a link to electronic access?
Why do I get only the "View Table of Contents" or "View Abstract" options for some titles?
Why are there multiple options for full text for some journals?
Why do some 'full text' links take you to the journal homepage (or Table of Contents or article abstract) and not the full text of the specific article?
Why did I get 'no matches' when I clicked on the GIL Catalog link?
Why can't I find SFX links in the database I'm using?
What does a "bad URL," "Error 404", or other "not found" message mean?
Why is an error message given after the SFX link to full text opens the publisher's site?
Why didn't the full text link lead me to my article?
Why are there multiple windows?
Why doesn't anything happen when I click on the SFX link?
Why did my session 'time-out' while using SFX?
Why doesn't anything happen when I make a second selection from the SFX menu?
 
 
  More information
 
How can I learn more about SFX?

How can I make a comment about SFX or report a problem?

 

 

What does SFX do?
SFX provides a direct link from a database citation to the full text of a subscribed journal article or other full text resource, if available. Simply click on the SFX button to view the list of access options which currently include: direct full text access and library availability in print format.

Who can use SFX?
Since SFX is integrated into our databases, all University of Georgia users (faculty, staff, and students) have access.

How can SFX help me?
When you find an article citation in the database you are searching, you can click on the SFX button to see if the full text is available. You don't have to initiate additional searches yourself as SFX does the work for you.

How is SFX accessed?
SFX is accessed through our databases that have been 'SFX-enabled'. Within these databases, individual records will have an SFX button. In the few databases not able to display a button image, a text SFX link appears instead.

Can I use SFX services from off campus?
Yes. As a UGA cardholder, you can access the SFX-enabled databases when off-campus by selecting the GALILEO Databases link on the UGA Libraries' main webpage at http://www.libs.uga.edu . After you sign on with the GALILEO password, you can pick the resources needed, and the SFX buttons will work properly in the SFX-enabled databases.

What are the access options provided by SFX?
The options vary from citation to citation, depending on the options we can provide for that particular article or resource. Currently, SFX links to the following:

As more options are activated, SFX will eventually link to:
  • table of contents of the issue of the journal in which that article appears
  • an Interlibrary Loan request form to request the article if we do not have access to a print or electronic copy
  • a link to comment on SFX or to report a problem

Will SFX get me to all the electronic journals that the University of Georgia subscribes to?
No, some journals are not yet openURL compliant and we cannot link to them with SFX. More journals will become openURL compliant in the future and will then be added to the SFX server. Also, our Electronic Journal Locator at http://www.libs.uga.edu/ejournals provides a comprehensive list of e-journals that UGA patrons can access.

What is the technology behind SFX?
From the SFX website: SFX is a context-sensitive link server from Ex Libris that allows context-sensitive linking between Web resources in the scholarly information environment. SFX is OpenURL-compliant, in that it accepts an OpenURL as input from an Information Resource known as an SFX source. An SFX server facilitates the management of a library's interlinked electronic collection, by providing libraries with an independent means of enabling seamless interconnectivity among their ever-increasing collections of heterogeneous resources. The SFX system requires a resource to generate an openURL. An openURL consists of an HTTP request and delivery of metadata about a reference to a third party target. SFX works as a link server, sitting between the resource and the target. The SFX server accepts the metadata from the openURL, parses (or analyzes) it, and dynamically creates a link to the target services available for that particular object. If the institution has a subscription to electronic full text (called a target) for the citation, that link will be created. The link will only be created if : an electronic version of the article exists somewhere AND the library has a subscription to that journal issue. Depending on the capabilities of the target, a link may be created to the actual article, issue, or journal level. For this to work the resource needs to be able to create an openURL, and the target needs to be able to accept one. Therefore, not all abstracting and indexing databases will work with SFX, nor will all full text journals. There's more information about SFX on their web site: http://www.sfxit.com.

Why is the full text option not available via an SFX link when the library catalog has a link to electronic access?
SFX draws upon a database that tells the link server when a journal is available electronically. It is possible that a title still needs to be added to this database. Please use the GIL catalog link in the meantime to access the journal. Please let us know if you discover there is full text access for a journal or article that does not show up on the SFX menu.

Why do I get only the "View Table of Contents" or "View Abstract" options for some titles?
The option to link to full text is shown on the SFX menu when the Libraries have subscribed to the full text of the particular journal. If the option to link to full text is not on the menu, then the Libraries do not license the full text for the particular title, or the title (or the particular volume/issue you need) may not be available in full text. The Table of Contents or abstract may, however, provide additional information you can use. If the full text link is not shown, be sure to check the GIL catalog link to see if the journal title is available in print form in the UGA Libraries collection.

Why are there multiple options for full text for some journals?
For most journals, we have full text access from the publisher site. Some publishers also have agreements with intermediary full text providers (such as EBSCO Online) that provide us with full text access. Sometimes the full text is also available in an article database such as Proquest or Lexis/Nexis. Therefore, for some titles, we have full text access through several options. With SFX, we provide all the options available. This redundant coverage is particularly useful as a 'back-up' when one access point is temporarily unavailable.

Why do some full text links take you to the journal homepage (or Table of Contents or article abstract) and not the full text of the specific article?
SFX is set-up to navigate as 'close' to the full text as it can. This is dependent on the structure of the publisher's site and their "link-to" syntax. Some publishers only allow linking to the journal level, others to the Table of Contents, others to the full text of the article itself. This varies from site to site. The full text link in SFX means that full text is available -- but you may have to navigate through the publisher's web site to get to the article you are looking for.

Why did I get 'no matches' when I clicked on the GIL Catalog link?
The UGA Libraries do not subscribe to all the titles indexed in our databases. A second search in the GIL catalog, by title of the journal or book, might find it. Because of differences in cataloging and/or indexing processes, the SFX search will sometimes 'miss' materials that the University of Georgia does own. For example, this may occur if we have a different edition of a book.

Why can't I find SFX links in the database I'm using?
Not all databases are currently SFX-enabled, but the UGA Libraries will continue to enable new resources as we add new databases and as existing databases become OpenURL compliant. If the database is SFX-enabled, then the SFX icon displays on each individual citation page. If the links do not appear, it could be that you have JavaScript disabled in your browser. If it's turned off, the buttons will not appear. Re-enable JavaScript to correct the problem. To reenable JavaScript in Internet Explorer 5, Select INTERNET OPTIONS from the TOOLS menu. Within the INTERNET OPTIONS window, select the SECURITY tab, then click on CUSTOM LEVEL. Scroll to JAVA PERMISSIONS and click to select HIGH SAFETY. Click OK to close the SECURITY SETTINGS window, then OK again to close the INTERNET OPTIONS window. Relaunch the browser to ensure the changes have taken effect. To reenable JavaScript in Netscape, select EDIT, then PREFERENCES from the menu bar. Under ADVANCED, select ENABLE JAVASCRIPT. Click OK. Click on RELOAD to see the changed results. Another possibility is that you need to clear your computer's cache. In IE, select Tools/Internet Options and then under the General tab, select delete temporary Internet files. In Netscape, go to Edit/Preferences/Advanced/Cache and clear the memory and disk cache.

What does a "bad URL," "Error 404," or other "not found" message mean?
In SFX, links are generated according to algorithms that represent our best knowledge of how to link to the resources in question. It is possible that a link may be wrong, or it may be out-of-date because a publisher has made changes to its site. We'd like to know about any problems you encounter so that we can correct them. Please click here to report problems.

Why is an error message given after the SFX link to full text opens the publisher's site?
These error messages can mean that full text exists at the publisher's site, but the SFX generated URL wasn't accepted. (In this case you may be able to 'navigate' through the publisher's site to your article.) In some cases, the full text you need is no longer available at the site, but the SFX server doesn't have this information - you will not be able to access full text in this case because it no longer is available from this resource. Please let us know about problems you encounter, so we can try to resolve them!

Why didn't the full text link lead me to my article?
There are several possible reasons why the article is missing: (1) Sometimes the article citation appears in a database before the publisher has made the full text available. (2) The publisher or author is withholding or placing an 'embargo' on the full text of this article within the particular database. (3) SFX uses the citation information (volume, issue, and page number) to attempt to link directly to the article. If there is a typographical error in the citation, SFX cannot find the article. Please let us know about any missing articles. Then, search the GIL Catalog from the SFX menu to see if the Libraries have the paper version or check our Electronic Journal Locator at http://www.libs.uga.edu/ejournals to see if we have online access to the journal.

Why are there multiple windows?
When you click on the SFX link, an SFX window is generated to display the SFX menu. This window displays all the services available for the article. When you select one of those services, a third window is generated - this is the window in which all activities generated from the SFX window take place. Remember that you can resize the windows to suit your viewing preferences. Sometimes windows are hidden behind other windows. Use "alt tab" to easily navigate among the windows. Each window will stay open until you close it. Close only your SFX windows and not your (original) search window.

Why did my session 'time-out' while using SFX?
The session will time out according to the parameters of the database. (For example, First Search databases time-out after 15 minutes of inactivity.) If you are viewing full text via an SFX window, the database will consider this inactivity. You need to stay aware of the time, or the database session may close and you will lose your search.

Why doesn't anything happen when I make a second selection from the SFX menu?
This problem is limited to Internet Explorer. When you first click on an option in the SFX menu, IE opens a secondary browser window on top of your open windows. For your next selection, the secondary browser window may appear below or behind the current window. You can drag the secondary browser window to another portion of your screen so it's not blocked by the SFX menu, or you can use Netscape as your browser while accessing SFX.

Why doesn't anything happen when I click on the SFX link?
If the Google toolbar or other pop-up blocking software is installed on the computer you are using, it will stop the browser from opening new windows. You will need to disable this software to allow SFX to function, as the SFX system utilizes pop-up windows.

How can I learn more about SFX?
SFX is a link server that the University of Georgia Libraries has licensed from Ex Libris (USA) Inc. There is more information about SFX on their web site: http://www.sfxit.com. Also, Cal Tech has produced an Executive Summary on SFX.   Information on the Open URL system is available at http://www.sfxit.com/openurl/openurl.html
How can I make a comment about SFX or report a problem?
Click here to send an e-mail to library staff.

SFX is a fairly new technology, and therefore we can expect to encounter some problems as we initiate this service. Please be sure to let us know when you encounter difficulty with SFX. If you have other questions or concerns, please send them via e-mail or call the Main Library Reference Desk at 542-0633.


Last update 09.23.04
Thomas Knowlton - knowlton@uga.edu
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