Guide To Using Instant Messaging
How do I get started with IM chat?
Or you can talk to us directly through the "IM A Librarian" chat box on the Chat with a Librarian page. You do not need an instant messaging account to use the "Chat with a Librarian" service.
Setting up an Account
You do not need an instant messaging account to chat with a Librarian. If you would like to set one up, here is some information for patrons unfamiliar with instant messaging. The first step is registering an account with one of the four services we support. You may need to download the free software. Note that many commercially produced Windows PC's will come pre-loaded with Windows Messenger (MSN). Users must also have a reliable internet connection which does not block instant messaging.
Alternately, each service also offers a web-based version which does not require a download. Typically web-based chat services will require a recently updated browser capable of handling Java Script and Java such as Internet Explorer 5.5 or higher, Netscape 7.1 or higher or Firefox. Additionally, pop-ups must be enabled.
Note that web-based instant messaging services will still require you to register a screen name. The free clients and the web-based versions of the "big four " are linked below as well as the multi-client program, GAIM and its free web-based equivalent, Meebo.
|Supported chat services||Free download||Web-based|
|Multi - Client||Pidgin|
|Download Google Talk||N/A|
- What does multi-client mean?
- How can I tell which browser version I have?
- How do I know if I have MSN already installed?
- Which service is the best?
- Will you consider adding other IM services?